Corporate Security Operations Manager, London

About the Team

We’re hiring a London based Security Operations Manager to lead day-to-day corporate and physical security operations for OpenAI’s London office, with a focus on the UK operating environment.

About the Role

This is a hands-on, high trust role in a confidential technology environment, responsible for ensuring a safe workplace experience while maintaining discreet, professional security standards. You’ll work closely with employees, cross-functional partners, building management, and external vendors, and will directly manage local security vendors and guard services. The role reports to the EMEA Security Manager.

You’ll be responsible for:

• Operationalize the London office physical security program, including access control, visitor management, contractor access, incident response, and office security operations.

• Manage security vendors and the contract guard force, including post orders, performance, coverage, KPIs / SLAs, and continuous improvement.

• Partner closely with Workplace / Facilities, HR, IT / InfoSec, Legal, EHS, GSOC, and office leadership to implement sensible, employee-friendly security controls.

• Lead local incident response and follow-through, including documentation, after-action reviews, and corrective actions.

• Support security planning for in-office events, leadership visits, and business travel into / out of London as needed.

• Drive emergency preparedness, including evacuation / muster processes, tabletop exercises, and drills in coordination with Workplace.

We’re looking for someone with:

• 8+ years in corporate security, protective services, law enforcement, military, or a related field with increasing responsibility.

• Demonstrated experience running office-based physical security in a modern corporate environment; technology experience is a plus.

• Proven ability to manage vendors and guard force operations with measurable outcomes across quality, consistency, service, and cost stewardship.

• Strong incident leadership skills, calm judgment under pressure, and high discretion.

• Excellent stakeholder management, with the ability to influence without friction and handle sensitive employee situ