Enterprise Systems Manager, Recruiting Systems
OpenAIAbout the Team
OpenAI’s People Experience & Technology (PXT) team owns the core people platform that powers worker, recruiting, contingent, approvals, and lifecycle workflows across the company. PXT is responsible for operating Workday, Ashby, and related people systems as governed, reliable sources of truth, while building the controls, monitoring, documentation, and auditability required to support scale.
About the Role
We’re hiring an Enterprise Systems Manager, Recruiting Systems to help own and harden OpenAI’s recruiting platform, with a focus on Ashby and its connected workflows. This is a hands-on systems role for someone who can translate recruiting process problems into governed, durable fixes through configuration, workflow design, access controls, documentation, reporting guardrails, and integration partnership.
You will work at the boundary of Recruiting, HR Operations, Legal, Compensation, Analytics, IT, and PXT to improve the reliability and control health of recruiting workflows. The right person is comfortable going deep in system design while also driving rollout, adoption, and operational clarity.
In this role you will:
Own specific recruiting workflow domains in Ashby and adjacent tools, including stages, fields, permissions, approvals, templates, and configuration standards.
Partner on high-priority remediation work across start dates, offers, approvals, integrations, auditability, data integrity, and workflow controls.
Design and implement governed workflow changes that balance recruiter usability with reporting trust, downstream integration reliability, and control requirements.
Establish and maintain guardrails such as required and conditional fields, stage definitions, role-based permissions, approval logic, validation patterns, and change standards.
Drive durable fixes for recurring operational issues by identifying root causes and resolving them through configuration, automation, documentation, or process redesign.
Partner with PXT, IT, vendors, and People Analytics on integrations, monitoring, incident response, and failure-mode reduction across the recruiting ecosystem.
Strengthen data quality by improving capture design, standard definitions, audit mechanisms, exception handling, and ongoing workflow governance.
Support controlled releases by coordinating testing, UAT, rollout planning, stakeholder communications, enablement, and post-launch monit