Product Engineer, Growth & AI Learning Experiences
OpenAIAbout the team
GTM Growth Engineering builds product systems that help OpenAI's go-to-market organization scale with better signal, faster learning, and more leverage. We work in live GTM workflows where agents and humans together identify important customer moments, recommend or take the next action, route judgment-heavy work, and measure whether the workflow improved business outcomes.
The Learning Experiences pod sits inside GTM Growth Engineering. Its focus is helping users and organizations build practical AI literacy and confidence inside OpenAI products: contextual guidance, hands-on practice, feedback, progress, re-entry, and clear next steps.
About the role
We're looking for a product engineer to help build learning experiences directly inside OpenAI products that drive user acquisition, activation, retention, and more meaningful use of AI. You will turn ambiguous product and learning goals into polished, reliable, user-facing experiences that help people learn by doing.
You will own meaningful product slices end to end: interaction design details, frontend implementation, backend APIs and services, progress/state, content and runtime integration, telemetry, and launch readiness.
The role is ideal for a strong product engineer who can connect product craft to measurable outcomes, with an added spike in education, learning science, coaching, assessment, onboarding, training, enablement, or AI literacy.
What You'll Do
Build end-to-end product experiences that help users learn AI through real tasks inside OpenAI products.
Own full-stack product slices from prototype through launch, hardening, instrumentation, and iteration.
Create intuitive flows for onboarding, guided modules, practice, knowledge checks, feedback, progress, re-entry, and recommended next steps.
Build product flows that respond to a user's starting point and avoid one-size-fits-all learning paths.
Partner with product, design, content, research, data, customer-facing, safety, privacy, support, and go-to-market teams to ship trustworthy learning experiences.
Turn learning goals into clear product flows, reusable UI patterns, and product metrics we can improve.
Instrument the experience so we can understand usage, friction, completion, learning signals, and product quality.
Connect learning experiences to real product usage, user feedback, and operational signal